Forum Discussion

Level 6

10 years ago

Enterprise Vault 9 to 10 Upgrade and Test Environment/Lab Licences

Hi,

Just finalising plans to update from EV9 to EV10, is there anything I need to do regarding licencing? I have serial numbers (Mxxx...) for EV10 and 11 but unsure if my EV9 slf files from 2011 will allow me to upgrade?

Also I'm building up a new test environment/lab (so I don't have to ask questions like this) and again should I just use my enterprise slf files or request an evaluation licence?

Simple questions (hopefully), just don't want to impact any of my live environments.

Thanks,

Enterprise Vault

Information Governance

Windows Server (2003-2008)

JesusWept3
10 years ago
Your old license will work just fine, at least temporarily until you resolve your licensing situation

5 Replies

AndrewB
Moderator
10 years ago
symantec can issue temporary licenses for testing, POC, demos, etc. they're typically good for 45-60 days.

did you need anything else here?
JesusWept3
Level 6
10 years ago
As for the lab environment, i think thats a question you should ask symantec sales regarding compliance and licensing and such
TonySterling
Moderator
10 years ago
Yes, your existing license will work. You can get a new license from the licensing portal if you need one for EV11.

TS
Elio_C
Level 6
10 years ago
Thanks JW3

So my existing SLF file will allow me to upgrade from 9 to 10?

What do you mean by until I resolve my licencing situation? I didn't realise I had a licencing situation. Do I need to get updated SLF files for EV10/11?

Also, any thoughts on my LAB environment? I assume I could use the licence file from my PROD environment, is there any way this could impact PROD?

Thanks
JesusWept3
Level 6
10 years ago
Your old license will work just fine, at least temporarily until you resolve your licensing situation