Forum Discussion

MarkHD's avatar
MarkHD
Level 3
12 years ago

Enterprise Vault and Follow up flags

My company is using Enterprise Vault and I work a lot with follow up flags but when an email is flagged and goes into archiving it doesn't allow me to clear the flag if I want. Is there any way to se...
  • AndrewB's avatar
    12 years ago

    afaik, EV is not able to update the status flag on an item once it's been archived. however, EV is not set by default to archive items with pending reminders so that woul dbe the way to avoid having your flagged items archived.