Forum Discussion

zeffy's avatar
zeffy
Level 3
11 years ago

Enterprise Vault Collection

Hello,

I'm looking for help with the Collection feature.

I am running EV 10.0.4 and enabled the collection on my single partition using the recommended Symantec article.
Currently there's no full backup being completed yet, so I got an error regarding this in the Console.

Is the collection agent checks the completion of a backup before collecting files from the partition?
If not, why it doesn't collect my files?

I got this event in the EventLog:

A Partition's Collector run has finished.

Partition Root Path: D:\EVStorage\Express Vault Store\Express Vault Store Ptn1

Archived items: 0
Files added to collections: 0
Collections: 0

Time taken for the run [H:M:S]: 0:27:13

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.4.0&build=10.0.4.1189&error=V-437-6855
 

Much Thanks.
 

 

Enterprise Vault
Features
Information Governance
Windows Server (2003-2008)
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    11 years ago

    So, it might be that they won't be collected until 10 days after backup?

    Have you tried running a DTRACE?

  • zeffy's avatar
    zeffy
    Level 3
    11 years ago

    Hi

    Yes,

    The archiving is completed now.

    I used the trigger file and it started collection.

    Do you have any idea how to identify archived cab's? what kind of extension is used?

     

  • AndrewB's avatar
    AndrewB
    Moderator
    11 years ago

    glad to hear that setting up the trigger file helped you achieve your goal.