nate009
5 years agoLevel 2
Enterprise Vault crashing randomly - Outlook 365
Hi, Currently a few of our users are having issues with Enterprise Vault randomly crashing and i wondered if i could get some assistance. The version of EV we are using is 12.3.1.XXX and we upgrade...
- 5 years ago
Hi Gertjan
Its funny you post this today as I have just finished tested and indeed Forcepoint is the culprit.
For those who don't know Forcepoint is a proxy to the internet and is blocking outgoing connections from EV to whatever it is EV is trying to connect to which causes Outlook to hang and crash.I am currently running a wireshark on a machine trying to replicate the crash and see what the destination is that EV is trying to connect to so we can create a rule in Forcepoint to allow access.
Once I have all the details i will post!