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Bongo's avatar
Bongo
Level 3
14 years ago

Enterprise vault email archiving keeps pending

Hi,   We have installed enterprise vault 9.0.1.1073 on a Windows 2008 R2 server. We have exchange 2010 and outlook 2010. After everthing is installed and configured we are now trying to archive...
  • GertjanA's avatar
    14 years ago

    Hi Thomas,

    The way to go is as follows:

    Set EV in backupmode (using the powershell scripts, or in the VAC by rightclicking the VSG)

    Backup EV Data (indexes and stores), and reset the archive bit on the stored files (dvs, dvssc and dvssp)

    If you cannot reset the archive bit with your backup application, consider using 'attrib -a' or use the triggerfile (check forum and doc site for how to)

    When backed up, take EV out of backup mode. At that time, you should see a 'storagefilewatch' process running. That will convert the pending shortcuts to archived shortcuts.

    If you already have items backed up AND the archive bit is being removed, set ev in backup mode, than take it out again. That should also update the pending shortcuts to archived ones.