Enterprise Vault Expiry and Retention Categories
I just assumed responsibility for our EV installation. I haven't been formally trained, but they are trying to get that approved. In the meantime, our legal dept wants to turn on deletion of files from the Vault for certain targets. Documentation seems to be pretty clear about Retention Categories and Expiry being turned on as the way to accomplish that. However, when I run a report to see what would be deleted, there are way too many emails being reported for deletion.
I noticed there are some Retention policies that were created automatically on installation, and I have no way to delete or adjust settings on them. Could they be the cause for the extra emails that would be deleted if I turned on the policy?
All targets have a retention category with retention period of forever, with the exception of one - my individual account. I don't have thousands of emails, but the Storage Expiry report shows thousands of emails would be deleted.
Am I missing something? How do I delete, disable, or change settings on managed retention categories?
According to Symantec...
- An email is categorized when it goes into the vault, and cannot be easily changed. Retention Categories put a tag on the email and stays that way unless you purchase some kind of third-party software to change tags. Sounds very expensive to me...
- Changing Retention Categories is a point-forward solution, so any group that has to change retention policies and has to be put into a different retention category will have multiple retention categories on their email. Makes me wonder how litigation holds are actually handled.
- Exchange managed folders (Vault Managed Retention Categories) can only be changed in Exchange. However, see #1 above. Once tagged/categorized, it cannot be easily changed.
If expiry were to be implemented in our current configuration, we'd really clean up the vault, but litigation holds would be a problem. Unless we purchase some third-party software, it looks like we're stuck or at least we're going to have a rough time getting it straightened out.