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WDT's avatar
WDT
Level 2
12 years ago

Enterprise Vault for migrated mailbox fails with 6768/6696

Exchange 2003 and 2010 in single forest. Enterprise Vault version 10.0.2 I'm trying to export an archive back to an original mailbox, which is migrated. But it fails because it still thinks the mai...
  • steve_ev's avatar
    12 years ago

     

    Outlook 2003 is supported with EV 10 but only SP2 and above, have a look at the compatibility charts for full details.
     
    Outlook 2003 SP2...
    See technical note TECH46028 at http://www.symantec.com/docs/TECH46028
     
    Outlook 2003 SP3...
    Requires Microsoft hotfix http://support.microsoft.com/kb/948073. To use this hotfix, you need to set the
    registry entries mentioned in the Microsoft Knowledge Base article http://support.microsoft.com/kb/948074.
    The recommended registry value is 0xFFFFFFFF.
     
    Have you ran the deployment scanner, does it warn about the version of Outlook?