Tonaco_pt
4 years agoModerator
Enterprise Vault Office Mail App
Hi, Yeasterday, the Enterprise Vault Office Mail App, start showing this error in the following browser Microsoft Edge(Chromium), Chrome and Firefox: [ Spoiler ] Using the Internet Explorer...
- 4 years ago
I have run into the same problem in Exchange 2016 CU16 / EV 12.4.0
Enterprise Vault requires access to https://appsforoffice.microsoft.com/lib/1.0/hosted/office.js to load the Office Mail App for EV as documented here
Apparently, there has been a change in this file on 13-Oct-20 which causes custom add-ins in OWA to break. A similar scenario has been discussed here
A fix for this has been released as KB4581424 which applies to Exchange 2016 CU17 and CU18. Need to test and verify if this fixes the problem.
- 4 years ago
This has also been documented in https://www.veritas.com/content/support/en_US/article.100048648.html