Forum Discussion

easygo's avatar
easygo
Level 2
13 years ago

Enterprise Vault Version: 9.0.1.1073

Good day, We have several users in our company which do drag&drop of emails and folders directly from their mailbox into their virtual eVault store. It works mostly fine but from time to time the...
  • easygo's avatar
    13 years ago

    the solution is that you cannot archive shortcuts of archived emails if you have not set manually the IPM of message classes to be archived which is not recommended to do. Do not archive shortcuts smiley