Forum Discussion

Tonaco_pt's avatar
Tonaco_pt
Moderator
3 years ago

Enterprise Vaut Search only show folders that are in Outlook for Automatically set

Hello, I have a weird problem. In EV Search, a user reported he could not see folders that another person could see. After investigating I came to the following conclusion. If I assigned automatic...
  • GertjanA's avatar
    GertjanA
    3 years ago

    Hi,

    I believe because when using the 'automatically set', you are syncing permissions on folders that exist in the mailbox. If the archive has folders which do not exist in the mailbox when that is synced, those folders on the archive do not get those permissions for those users.

    Setting permissions manually on the archive includes the archive, and thus also the folders which are deleted from the mailbox. If you can test, use permissionbrowser to check permissions on a folder in the archive which does not exist, zap archive, sync, check again.

     

Tonaco_pt's avatar
Tonaco_pt
Moderator

Hi,

The problem is:

Users who access the archive with inherited permission (Exchange) cant see delete mailbox folders after I zap the archive, but if a give the same permission manual they can

 

GertjanA's avatar
GertjanA
Moderator
3 years ago

Hi,

I believe because when using the 'automatically set', you are syncing permissions on folders that exist in the mailbox. If the archive has folders which do not exist in the mailbox when that is synced, those folders on the archive do not get those permissions for those users.

Setting permissions manually on the archive includes the archive, and thus also the folders which are deleted from the mailbox. If you can test, use permissionbrowser to check permissions on a folder in the archive which does not exist, zap archive, sync, check again.

 

  • Tonaco_pt's avatar
    Tonaco_pt
    Moderator
    3 years ago

    HI,

    With a SQL query I look for Archive with this issue and add the read permission manually. (Powershell script)