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I have a user who is not able to access 5 messages from one user. All of the messages were archived on the same date but she can open other items from the same date. The error at the top of the messa...
Forum Discussion
Hi DRH
When you say 'access', do you mean just retreiving it, or restoring it. If it is possible and only a 1 off, it is sometimes easier and less time consuming to 'restore from vault' and then re archive it and monitor the situation to see if it happens again.
When you double click on the grey banner with the error message you should get a pop up window giving more detail on the error. What is this error.
Mr Meeker
