EV - Exchange Task Target Missing Databases
Hi,
I have an environment with 2 Exchange 2010 Mailbox servers, in a DAG. There are some 6 databases in the DAG and a few standalone ones. For some reason the Exchange Mailbox Task, for both mailbox servers, is only showing 1 database. One of these databases doesn't even exist anymore.
From looking around I believe this list should be updated by the Exchange Provisioning Task. This task seems to run fine and if I run the report (full or brief) I can see no errors. Although I can see no information regarding the databases either, only regarding the users it's processed.
I've tried re-creating the Provisioning Task as well as the Exchange Mailbox tasks but every time the target list is the same.
Am I missing something or does something not look right? This installation of EV is not in production yet.
Enterprise Vault Version: 11.0.0.1351, Server 2008 R2, Exchange 2010
Thanks for any help.
Alright, looks like I misunderstood something in the process.
1. A database will only show up in the 'target' tab of the Exchange Mailbox Task if there is a Mailbox Enabled for Archiving located in this database. What I didn't realise is that running the Exchange Mailbox Task manually doesn't enable a mailbox for archiving, it only does that once it runs via it's schedule.
2. If a database is removed (or renamed) from Exchange and there used to be an Archive Enabled user in that database, it will not be removed from the 'target' tab of the task. This is a known issue apparently and Symantec are working on it, as I just found out from their support team. We could remove the entry from SQL directly but as they're not 100% sure of the outcome I decided to leave it.
Thanks for the help everyone!