thanks for the clarification Tony.
i've put that in place. will check it out over the next couple of days
can you confirm whether, when the storage crawler service runs, does it complete processing of any archived items that were hanging in the "This item is being archived by Enterprise Vault..." -state, into EV shotcuts
ie is the trigger for completing archive of items, the storage crawler service (at every 12 hr interval)
or, is the trigger to archive immediately when the vault store/partition is brought out of backup mode
eg in this scenario...
23:00 - Archive Maiboxes
02:00 - Put EV in backup mode
03:00 - Backup EV and SQL
04:00 - remove EV from backup mode
05:00 - Storage Service 12hr interval runs
...
08:00 -[users manually runs EV archive on items in Outlook]
17:00 - storage crawler 12hr interval ticks over and runs the service
> At this point, are the 08:00am archived files processed from 'pending' state to 'archived'.
> Or are they only archived at 04:00am the next morning when the vault store is brought out of backup mode?