Forum Discussion

Jose_Luis_Per1's avatar
Jose_Luis_Per1
Level 5
2 years ago

EV Move from v12.x to 14.3 - Is it compatible?

Hi, I´m trying to move archives from a former EVv12.x environment to a new (productive) one with v14.3. Both directories share the same VSA and AD Domain.  When processing any test archive the foll...
cross versions
Enterprise Vault
EV Migration
Move
  • Prone2Typos's avatar
    Prone2Typos
    2 years ago

    This is unlikely to be a compatibility issue between versions IMHO. It is much more likely to be an issue with name resolution, and aliases that are associated with EV server the storage service is running on. If KBs like above do not help, a DTrace should show what address is being called and what it is failing on. Typically a review of what you have and what is expected will surface the root cause.

Jose_Luis_Per1's avatar
Jose_Luis_Per1
Level 5

Thanks!

 

So… Should I dtrace against the directory service?

 

JL

Prone2Typos's avatar
Prone2Typos
Moderator
2 years ago

Your question is a little ambiguous due to the info provided and I am a little rusty. I would start with a DTrace of whatever service was throwing the event on the box it is being thrown on. I would review source and target systems.

I would throw in the storage DTrace things (Storage SErvice, Online OPNS.....) because it mentioned the storage stuff struggling.

I would probably take a whack and get support on the phone after my best effort to produce evidence. I would also find the event in the logs, and work my way up the log to see if I could find what happened.

I would also suggest you consider the scope, scale, additional tasks surrounding this migration, and timeline of this initiative. This tooling was not designed for mass migrations and if your scope has any weight to it you should really consider a third party migration solution (shameless plug...) like Quadrotech's Archive Shuttle by Quest.

  • Jose_Luis_Per1's avatar
    Jose_Luis_Per1
    Level 5
    2 years ago

    OK, thank you,

    I´ll figure out then. I really appreciate it.

    I will select your answer as solution and update this as soon as I get to the point. Yes... I agree it must be some kind of name resolution problem, it makes sense because someone recently deleted all names in the DNS and I had to recreate them, so... I'll do my research.

    Thanks again!