Forum Discussion

mwiggs2000's avatar
mwiggs2000
Level 4
10 years ago

EV11 - Exchange Email category - Search

My users only have access to their emails via the search vaults screen.

Some users heavily use the email categories, and have lost the functionality.

Is there any way for the users to see the email categories, or seach by them?

Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • AndrewB's avatar
    AndrewB
    10 years ago

    "My users only have access to their emails via the search vaults screen." is that a concern or just a statement?

    unfortunately, there doesnt seem to be a way with the new EV search but here's a workaraound and an idea that you can vote on. https://www-secure.symantec.com/connect/ideas/simplify-search-within-enterprise-vault-when-outlook-categories-are-use

  • AmolB's avatar
    AmolB
    10 years ago

    Read my blog on custom search fields

    https://www-secure.symantec.com/connect/blogs/enterprise-vault-search-evs-advance-search-custom-fields

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    "My users only have access to their emails via the search vaults screen." is that a concern or just a statement?

    unfortunately, there doesnt seem to be a way with the new EV search but here's a workaraound and an idea that you can vote on. https://www-secure.symantec.com/connect/ideas/simplify-search-within-enterprise-vault-when-outlook-categories-are-use

  • mwiggs2000's avatar
    mwiggs2000
    Level 4
    10 years ago

    Hi Andrew,

    The first part was just a statement.

    I also don't get an option to search "other values" or "keys" when entering that URL.

    This is the URL i enter:

    http://EVServer/EnterpriseVault/search.asp?advanced

    It just directs me to here:

    http://EVServer/EnterpriseVault/search/shell.aspx

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    looks like there's a virtual path configured in IIS which redirects you to the new search page

  • mwiggs2000's avatar
    mwiggs2000
    Level 4
    10 years ago

    I am using the default install of 11.0.1 with no IIS customization.

    It seems strange I am getting a different result to the user in the link you posted

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    looks the redirect alias is there by default with EV 11. the other user may have upgraded from an earlier version of EV.

  • mwiggs2000's avatar
    mwiggs2000
    Level 4
    10 years ago

    I found the solution in EV11.

    If you click your own name in the top right of the search window, and select preferences, then go to "advanced search" and tick the check box, you can then add the custom fields listed here:

    http://www.symantec.com/docs/HOWTO100395

    That enabled me to use the "keys" field as described in the link you provided.

    Thanks for your help

  • AmolB's avatar
    AmolB
    Moderator
    10 years ago

    Read my blog on custom search fields

    https://www-secure.symantec.com/connect/blogs/enterprise-vault-search-evs-advance-search-custom-fields