James_Slack
10 years agoLevel 6
EV11 Shortcuts not updating
Hi,
We recently had a consultant upgrade our EV to V11. It seemed to be working OK, we could see about 2 million items go through the archived / awaiting backup screen since the update - however, ...
- 10 years ago
Icons stay in pending? Verify the backup settings. If it is set to 'wait for succesfull backup', youneed to make sure that the backup clears the archivebit from the various archived files (dvs/dvssc/dvssp), and thatthe Vault Store goes in/out backup mode. If it does not clear the archivebit, you need to use the triggerfile (see admin guide).
As for day to day admin work, see the 'cookbook':
http://www.symantec.com/docs/DOC8105
That has a good starting