evpm syntax

Hi

The simplest way to find out the DN is to do a "run now" in report mode on the mailbox archving task against just the user or users you are trying to EVPM, the report (created in program files\enterprisevault\reports) will contain the DN name.

The report can be opened in Excel for easier reading !

Ok, thanks. I found the DN. Thanks a lot.


now I have this error...

E:\Enterprise_Vault>evpm -e mpn4.domain -m SMTP:evservice@domain -f e:\Enterprise_Vault\RemovePermission.ini


Creating privileged MAPI session ...

Parsing input file: e:\Enterprise_Vault\RemovePermission.ini
Processing input file

Processing mailbox: /O=domain/OU=EXCHMTL/cn=Recipients/cn=VAULTU
 Error - could not find an Archiving or Journaling service for exchange server m
pn4.domainError - Whilst processing mailbox with dn: /O=domain/OU=EXCH
MTL/cn=Recipients/cn=VAULTU [0x80004005]



my file:
[Directory]
DirectoryComputerName = mpnb
Sitename = evaultprd

[Mailbox]
DistinguishedName = /O=domain/OU=EXCHMTL/cn=Recipients/cn=VAULTU

[Folder]
Name = Mailboxroot
Zap = True

check that your system mailbox evservice@domain is not hidden, also this does not appear to be a valid SMTP address, should it not be evservice@domain.com, is the .com missing ?

I'm hiding the full SMTP address.

Hi

Can you also make sure that your exchange server is referenced using a pingable FQDN aswell, you reference mpn4.domain, again this needs to be an FQDN for your exchange server.

Also try running this as the vaultservice account, if your not already.

As this is a test user have you tried a full zap of the mailbox as per http://seer.entsupport.symantec.com/docs/273154.htm

HTH

That exaclty what I'm trying to do.
I tried with other mailbox, same problem...

Are you able to open the system mailbox in outlook and then open the mailbox your trying to zap and then try and send a message from the mailbox to be zapped, can you ? What I am testing here is if the exchange permissions are correct.

Have you run the deployment scanner and looked at the report ?


Also is the Exchange server up and the mailboxes accessible ? as zapping the mailbox is removing the hidden message from exchange so EVPM is trying to delete this from the users mailbox.

You could also try running a

dtrace
set evpm v
log c:\evpmerror.log

and see what is reported.

 Hmmmm

This error :

Processing mailbox: /O=domain/OU=EXCHMTL/cn=Recipients/cn=VAULTU
 Error - could not find an Archiving or Journaling service for exchange server m
pn4.domainError - Whilst processing mailbox with dn: /O=domain/OU=EXCH

Means that you don't have a journaling or archiving task for the server where the mailbox resides.  What journaling and/or archiving tasks do you have defined (and are they running) ?

Hope that helps,

Awesome, remember there is more than one way to skin a cat :)