Forum Discussion

ACJones's avatar
ACJones
Level 2
15 years ago

ExchangeMailboxEntry - ADMbxFlags??

Hi all. Any ideas what the ADMbxFlags switch does in the ExchangeMailboxEntry table? Or to be more precise, where it comes from? We have a number of users (EV 8.0 SP1) who are not archiving during the automatic archiving runs. Archiving them manually works fine. I have discovered that it is because of this property. Most users have this set to '0' and they work fine, but a small subset of users (mostly those who have been moved to a different OU, Exchange server, or have been hidden and unhidden at some point) have this set to '2' or '3' and they do not seem to be archiving.

If I set this value to '0' manually for a user their automatic archiving appears to work, but then come the provisioning run it is set back to '2' or '3' automatically.

Comparing the properties in the AD accounts, I cannot find any significant differences, so does anyone know where this synchronises from please? And any suggestions of what I can do to prevent the provisioning task causing this problem?

PS I've tried searching, but cannot find any reference to this value in the documentation (or on these forums, or on Google! :-))

Cheers,

AC.
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    15 years ago
    There is this:

    ExcludeDisabledADAccounts
    Location
     HKEY_LOCAL_MACHINE
     \SOFTWARE
      \KVS
       \Enterprise Vault
        \Agents
     
    Content
     DWORD.

    0 - Enterprise Vault tries to synchronize all mailboxes, regardless of whether they are associated with disabled Active Directory accounts. If a synchronization attempt fails, Enterprise Vault records an error in the event log.

    1 - (Default) Enterprise Vault does not synchronize mailboxes that are associated with disabled Active Directory accounts.
     
    Description
     Specifies whether Enterprise Vault tries to synchronize mailboxes that are associated with disabled Active Directory accounts.
     
    Remember is you are 64 bit the registry tree is under:

    HKEY_LOCAL_MACHINE
     \Software
      \Wow6432Node
        \KVS
         \Enterprise Vault

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  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    Level 6
    15 years ago
    admbxflags.....

    Provisioning is getting it's information from Active Directory.

    admbxflags = 0 ...  normal
    admbxflags = 1 ... mailbox is hidden
    admbxflags = 2 ...  AD account is disabled
    admbxflags = 3 .. mailbox is hidden and AD account is disabled

    Hope that helps,
  • ACJones's avatar
    ACJones
    Level 2
    15 years ago
    Many thanks Rob - so the '2' (which most of the "problems" are) means that the account is disabled. Didn't consider that but I guess it must be true - many of these accounts are never logged on to, but the mailboxes are accessed by "other users with permissions".

    Bonus question :-) Is it expected behaviour that disabled accounts don't get archived during the automatic runs? And is there a magic registry key that might overrule this behaviour? ;-)

    Cheers again,

    AC.

    EDIT: Just wanted to add the reason I didn't consider the account being disabled is that the "working" account I was using to compare is also disabled, but its ADMbxFlags value is set to '0' during provisioning runs. There must be a problem with the account or something not quite set correctly that causes it to fail during sync.
  • TonySterling's avatar
    TonySterling
    Moderator
    15 years ago
    There is this:

    ExcludeDisabledADAccounts
    Location
     HKEY_LOCAL_MACHINE
     \SOFTWARE
      \KVS
       \Enterprise Vault
        \Agents
     
    Content
     DWORD.

    0 - Enterprise Vault tries to synchronize all mailboxes, regardless of whether they are associated with disabled Active Directory accounts. If a synchronization attempt fails, Enterprise Vault records an error in the event log.

    1 - (Default) Enterprise Vault does not synchronize mailboxes that are associated with disabled Active Directory accounts.
     
    Description
     Specifies whether Enterprise Vault tries to synchronize mailboxes that are associated with disabled Active Directory accounts.
     
    Remember is you are 64 bit the registry tree is under:

    HKEY_LOCAL_MACHINE
     \Software
      \Wow6432Node
        \KVS
         \Enterprise Vault

  • TonySterling's avatar
    TonySterling
    Moderator
    15 years ago
    There is also this:

    ProcessHiddenMailboxes
    Location
     HKEY_LOCAL_MACHINE
     \SOFTWARE
      \KVS
       \Enterprise Vault
        \Agents
     
    Content
     DWORD.

    0 - Ignore hidden mailboxes (default).

    1 - Process hidden mailboxes.
     
    Description
     Specifies whether the Exchange Mailbox archiving task should ignore or process hidden mailboxes. By default, the task ignores hidden mailboxes.

    Hidden mailboxes are mailboxes that are excluded from the Exchange Global Address List.

    If you set the value to 1, you may first need to run the Exchange Provisioning task to process any hidden mailboxes that have never been processed by Enterprise Vault. Restart the Exchange Mailbox task and synchronize the mailboxes.