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jpergola329's avatar
jpergola329
Level 5
12 years ago

exporting to .pst

hello, i have an old ev6 environment with data in it that we need to keep. im using the wizard to export the data to pst files. it keeps on failing on some working on others, it runs great for ...
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Windows Server (2003-2008)
  • JesusWept3's avatar
    JesusWept3
    11 years ago

    Well if it was an issue where the user needs support, just upgrade to EV7, thats not end of support life until december 2013, but i would put my money on missing DVS files and/or corrupt CAB collections

    But impossible to say without dtrace and event viewer, would completely forget outlook and pst quotas for the moment and concentrate on the actual errors themselves

Kenneth_Adams's avatar
Kenneth_Adams
Level 6
12 years ago

Here is a tip from my own experience:

- Look at the size of the folder in which the failing exports are going.

If the all of failing exports are going into different export folders and are failing with their export folder at a certain size (i.e., 20 GB), the issue could be with the Microsoft Outlook installation on the EV server.  I had a customer trying to export their Journal Archive to PST files for historic reference.  The exports always failed when the folder into which the PST files were going reached about 20 GB.  We found that the Outlook installation had some type of corruption that we could not identify.  We did find, however, that uninstalling Outlook, booting the server, and installing Outlook with the appropriate patches fixed the issue.

Something for you to look into.  I hope this helps.