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Scott__Hastings's avatar
Scott__Hastings
Level 5
10 years ago

Forwarding messages from EV Search?

I sit possible to forward a single or multiple message from the archive after the shortcut has been deleted (from EV Search) V11.01?

If not, are there any workaounds to provide similar fucntionality? Any guidance appreciated!

Thanks!

 

Scott Hastings

Enterprise Vault
Features
Information Governance
Windows Server (2003-2008)
  • TonySterling's avatar
    TonySterling
    10 years ago

    I suppose you can open the original item and then click forward.  Otherwise, instead of opening you could download them, saved as .msg and then attach them to an email.  

    There isn't an easy way of just selecting a bunch of items and hitting forward AFAIK.

    Best,

     

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  • TonySterling's avatar
    TonySterling
    Moderator
    10 years ago

    I suppose you can open the original item and then click forward.  Otherwise, instead of opening you could download them, saved as .msg and then attach them to an email.  

    There isn't an easy way of just selecting a bunch of items and hitting forward AFAIK.

    Best,

     

  • Scott__Hastings's avatar
    Scott__Hastings
    Level 5
    10 years ago

    Thanks Tony... That's what I thought, but I was hoping I had missed something.  I might have to create a provisioning group that doesn't have shortcuts deleted for users with  this requirement,
     

  • Scott__Hastings's avatar
    Scott__Hastings
    Level 5
    10 years ago

    Thanks for the suggestion Andrew... I hate to introduce that additional complexity even though it would be a solution.

    This is what I'm doing. I changed the search policy to "Allow Copy Operations" This allows users to Right-Click on one or more items in EV Search and copy to mailbox (Restored Items Folder, Current Folder, or Selected Folder)

     

    I think this will take care of them. Thanks for the help!