Getting 13360 and 13345 errors
Getting these errors everytime we file system archiving. In the file system archiving reports it shows ARCHIVE *** Error *** - Exception from HRESULT: 0x800A0CC1, after every file that it tries to archive.
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 2/25/2011 2:38:47 PM
Event ID: 13345
Task Category: File System Archiving Task
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
An error was detected while accessing the Vault Database 'Provider=SQLOLEDB;Server=Evaultsql2;Database=EVVSGEVVSG01_1_1;Integrated Security=SSPI' (Internal reference: CADODataAccess::AddInputParameter @Type_0 .\ADODataAccess.cpp [lines {2148,2165}], built Nov 24 00:04:01 2010), error code <0x800a0cc1>.
SQL Command:
N/A
Date: 2/25/2011 2:38:05 PM
Event ID: 13360
Task Category: File System Archiving Task
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
An error was detected while accessing the Vault Database 'Provider=SQLOLEDB;Server=Evaultsql2;Database=EVVSGEVVSG01_1_1;Integrated Security=SSPI' (Internal reference: CADODataAccess::AddParameter @Type_0 .\ADODataAccess.cpp [lines {2213,2226}], built Nov 24 00:04:01 2010):
Description:
Item cannot be found in the collection corresponding to the requested name or ordinal.
SQL Command:
N/A
Additional Microsoft supplied information:
Source: ADODB.Parameters
Number: 0x800a0cc1
SQL State:
Native Error: -2146825023
HRESULT 0x800a0cc1
Looking at the technote it shows that it hasn't been fixed and is currently under investigation, it will be fixed by way of hotfix or next service pack or next major release but theres no ETA, most people should subscribe to the technote and when a fix is released or when they show what resolves the issue, the technote will be updated.
However if it's something majorly important then a case should be created and be asked to reference the ETrack that exists for it