How change the main URL of the enterprise vault
Hi,
I try find help on the forum, because the technote from the support give nothing.
We are on EV9.1 for exchange 2003 using both outlook client and Outlook Web access client, all work's fine. ...
If you want to change the URL only for the outside users (using OWA), use this technote: http://www.symantec.com/business/support/index?page=content&id=TECH63250
If you want to change the URL for both inside users (using Outlook, etc) and outside users, change the ComputerName entry in the ComputerEntry table from "serverev.localdomain.net" to "serverev.outsidedomain.com".
If you modify the ComputerName entry:
- Old shortcuts will not be changed to the new URL, only newly created ones. This usually isn't a problem.
- Inside users will need to be able to resolve "serverev.outsidedomain.com" to your EV servers' internal IP addresses, so you need to have a split DNS setup going or your firewall or router needs to be able to handle it.
In either case, you will need to do the following for outside users to be able to use the links for Archive Explore and Archive Search:
- In your public DNS forward lookup zone "outsidedomain.com", create entries for "serverev" that resolves to a public IP
- Configure access rule and NAT rules on your firewall to allow http (or https if you've configured EV to use SSL) to the EV servers.
