Forum Discussion

chris_styles's avatar
chris_styles
Level 3
18 years ago

Indexing Suspended Urgent.

Hi, version 4, I know it's old and we are looking to upgrade to v7, by our archiving has stopped and the journal is filling up quickly. Anyone any ideas where to start? Cheers Chris Update...
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    18 years ago
    Chris,
    Sorry you feel that way.
     
    To get to the latest version you will have to first upgrade to version 5 first, then version 6, and then go to version 7.
     
    There are some things to be aware of when updgrading such as before you go to EV 6 sp 1 or greater make sure to convert your archives to structured.  (Structured archives were introduced in EV 5)
     
    You best bet would be to engage either SYMC consulting or a third party consulting group that specializes in EV to do the upgrade for you.
     
    regards,
     
Micah_Wyenn's avatar
Micah_Wyenn
Level 6
18 years ago
Chris,
You'll prolly need to open a support case for this. V4 doesn't have the tools you'll need to fix this in it's base install dirs.

micah