Forum Discussion

Abdul_Alwahidi's avatar
Abdul_Alwahidi
Level 4
15 years ago

Install new purchased enterprise vault license

We purchased a new license for Exchange Journaling service , the license has been installed in the root folder ( installed license ) and the Admin service was restarted but the Exchange Journaling Ta...
Enterprise Vault
Information Governance
MS Exchange
  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    15 years ago
    Hi amasoun,

    You need to copy the lic into the root not "installed license" e.g. \Program Files\Enterprise Vault\ then restart the Admin Service
maj_rif's avatar
maj_rif
Level 4
15 years ago
Hi,
can you share the error message from event viewer. Are you still getting license error in Event viewer?

Regards.