Forum Discussion

Mike_P's avatar
Mike_P
Level 4
17 years ago

Is there a patch for the Valkyrie.dll error in outlook 2007?

"The Add-in "Enterprise Vault" (C:\Program Files\KVS\EVClient\valkyrie.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacture for an update. If no update is a...
Enterprise Vault
Information Governance
  • JesusWept3's avatar
    JesusWept3
    15 years ago
    with Office 2007 and that error, it tends to be WDS which is the killer, do a repair of outlook 2007 (Help -> Outlook Diagnostics) then run fixmapi and reboot I know the articles involved sound almost like anarchy, but its the only real way to resolve it, and i've heard a *lot* of people say that it doesn't work, and when i've held the hand so to speak through the process and you don't miss a step, then it works
Biigbiird's avatar
Biigbiird
Level 2
15 years ago
Hi,

I also have the same problem here. I have a Windows XP x64 running Office 2007 Pro Plus. No ESM installed on the computer but I still get that error message. I tried almost all fix w/out luck.

I've run: 

- EV_8.0_SP2_Cumulative_client_fixes_330104
- EVClient_en_2007SP4_315274

I also tried to register the valkyrie.dll file without luck...

I definitely suspect the x64 base operating system but I can't test it out without a fix for that .dll or better, a x64 based client.

Thanks!