VALKYRIE.DLL crashes outlook 2007 tried several fixes
outlook.exe continues to crash. machine was missing search 4.0 which I added and was on office sp2 which I upgraded to sp3.
ran ResetEVClient.exe several times
manually unregistered/reregistered dlls
ran fixmapi.dll before and after reboot
tried reinstalling the plugin
msvcr90.dll outlook.exe valkyrie.dll crash
any ideas without reimaging, renaming windows profile or outlook profile?
It was the log file itself. I turned off the errors to "errors only" and it stopped crashing.
Side Issue 1: if they have a sharepoint list mailbox (same issue that causes my.domain.com to load in outlook) right click and close this box)
-this normally appears in the bottom left area of their outlook folder list of mailboxes (right click and close)
Main Issue 2: Change logging from minimum or maximum to “errors only”
Outlook 2007: Ctrl+shift > select the vault icon to bring up the menu > change to errors only > ok
- enable the plugin first in tools > trust center > addons
- select the disabled plugin and enable it. close outlook
- regedit (or go to c:\windows\system32 and right click and run with you’re a# account regedt32.exe)
- change the LoggingLeveL dword registry setting to 0
- hkey_current_user\software\kvs\enterprise vault\client
- relaunch outlook
- make sure the plugin for enterprise vault is enabled
- make sure their personal folders are mapped if needed. Otherwise the vault will find them and trickle them back in to the vault.