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wilsond3010's avatar
wilsond3010
Level 6
14 years ago

Journal Database keeps growing

Not sure if anyone has a good solution for this one

Running EV9 and Exchange 2010 sp1 and since we moved the journalling over too the new exchange server we have noticed the exchange database keeps growing and doesn't shrink

we went through and made the changes to make sure

single item recover disabled

Litigation hold disabled

Discovery search disabled

deleted items 1 day

deleted mailboxes 0 days

don't wait for backup before running maintanence

 

But still it wants to grow

Enterprise Vault
Information Governance
  • wilsond3010's avatar
    wilsond3010
    14 years ago

    Spoke to Microsoft on it and they're placing a bug/fix report in for us as he has 7 cases of this

     

    journal database is not reclaiming the white space but still there is no bug filed for the same and this is in investigation stage. Moving mailbox/mailboxes to a new database is the only thing that reduces the size of the database is the workaround for this issue as of now.

     

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  • TonySterling's avatar
    TonySterling
    Moderator
    14 years ago

    So the journal mailbox is being emptied by EV but the Exchange Database grows?

    Is maintanence actually running against it?

  • wilsond3010's avatar
    wilsond3010
    Level 6
    14 years ago

    Hey Tony,

     

    Yes I've got maintance running 24/7 to see if it would stop growing

    exchange journal mailbox is empty or as near as can be  and the rest is processed by ev

  • JesusWept3's avatar
    JesusWept3
    Level 6
    14 years ago

    and its definitely the database files growing and *not* the transaction logs?
    And EV isnt shoving the items in to Failed To Expand/Store/Copy folders?

  • FreKac2's avatar
    FreKac2
    Level 6
    14 years ago

    Not sure but when you state:

    don't wait for backup before running maintanence

     

    Do you mean that "Remove Safety Copies: Immediately after archiving" is set in EV or just from a pure Exchange perspective ?

    If "Remove Safety Copeis" are set to "After Backup" (without the immediately for journaling option selected) on the Vault Store, then EV will wait for the backup of EV partitions to take place before it deletes the items in the journal mailbox.

    Also, the database will not shrink in terms of file size, you'll just get "white space".

    To shrink the database you'll need to run "offline defrag". 

  • wilsond3010's avatar
    wilsond3010
    Level 6
    14 years ago

    Couple updates

    It's the database file that is increasing not the transaction logs.

    Also what I meant by the "Don't wait for the backup"  was on the exchange 2010 database limits tab they're is a check box they're to permantely delete items

     

    if this was just white space issue i wouldn't be worried but when they're is nothing sitting in the failed folders for ev within outlook and the database itself is growing as well

     

     

  • wilsond3010's avatar
    wilsond3010
    Level 6
    14 years ago

    Spoke to Microsoft on it and they're placing a bug/fix report in for us as he has 7 cases of this

     

    journal database is not reclaiming the white space but still there is no bug filed for the same and this is in investigation stage. Moving mailbox/mailboxes to a new database is the only thing that reduces the size of the database is the workaround for this issue as of now.