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GertjanA's avatar
GertjanA
Moderator
9 years ago

Journal items - 3071 - Do Not Archive

Hello all, Running EV11.0.1 CHF3, 12 EV servers, Exchange 2013. Only performing Journal Archiving. We have many Journal Mailboxes which contain a backlog of several million of items. These Jour...
  • GertjanA's avatar
    9 years ago

    Update

    Using registry key "ClearDoNotJournal" has most items archived. There are items which are corrupt. This has been verified by trying to export these items to PST, trying to drag them to the desktop, or forwarding them. All actions give an 'unspecified error'. The item (in the mailbox) can be opened, the embedded message can be opened and the attachments (PDF) can be opened. Any other action is giving errors.

    A case will be opened with MS to see if they can explain, and resolve.