V4
12 years agoLevel 6
Journal task failed if journal mailbox is hidden
MS says Journal mailbox must be hidden from GAL
In our era, EV fails to archive if mailbox is found to be hidden
Anyone faced this issue
EV 9
Exchange 2k3 and 2k7
- 12 years ago
Is your journal mailbox and system mailbox for the journalling task different?
What version of outlook do you have on the Ev server?
Hiding the journal mailboxes works fineas long as it isn't hidden when setting up targets, policies and tasks. Once up and running hidding the journal mailboxesshould work fine.
In your case does hidding the journal mailbox causes the journal task to fail ? and if the journal mailbox is not hidden does the task work fine ?
Refer http://www.symantec.com/business/support/index?page=content&id=TECH47252