Mac Toolbar EV Add-In not available
Hello together,
on an Mac Client we cannot see the EV Add-In in Outlook (toolbar). The Menu bar is available.
The option "show toolbar" is not available. (img01.jpg)
Normally after you install the add-in you are able to see a seperate toolbar in outlook. But this is not showing.
https://www.veritas.com/content/support/en_US/doc/122223048-122223052-0/v22980038-122223052
The user is available in ev and the options on the Enterprise Vault client application menu are checked.
Add-In version: 12.2.1
Mac OSX version: 10.13
Kind regards,
Lucas
Hello,
Please take a look at the technote https://www.veritas.com/support/en_US/article.100041617
Currently the EV for MAC client does not recognize the Outlook version 16.x (update from January 2018).
Engineering is releasing a new stand alone .dmg in the next few days, please subscribe to the technote.
Massimo Vagli
