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MustafaTU's avatar
MustafaTU
Level 3
6 years ago

Mailbox archiving working but not showing up in Outlook

Hi, I am testing Enterprise vault in a test environment. Everything is installed and configured as per the Veritas documents. I am able to run the archiving mailbox task on the client and can see th...
  • MustafaTU's avatar
    MustafaTU
    6 years ago

    The problem is solved. The require SSL box had to be unticked in IIS manager and the server is now connecting. 

TonySterling's avatar
TonySterling
Moderator
6 years ago

Can you post the results of this sql? 

USE EnterpriseVaultDirectory

SELECT DefaultWebAppURL FROM SiteEntry

 

If it is not /EnterpriseVault you can run this to update it:

UPDATE SiteEntry SET DefaultWebAppURL = "/EnterpriseVault"

Then run a synch and you should be good to go.

  • MustafaTU's avatar
    MustafaTU
    Level 3
    6 years ago

    Hi Tony. Thanks for your suggestion. The result is below and seems to be configured correctly. I have googled, read Veritas documents, and tried everything but no go. In the client web access the mails are there in the archive but outlook keeps on showing as pending.

     

    <https>/EnterpriseVault

    • TonySterling's avatar
      TonySterling
      Moderator
      6 years ago

      So that looks like you have set EV up to use https.  Did you do that intentionally?

      • MustafaTU's avatar
        MustafaTU
        Level 3
        6 years ago

        Hi Tony,

        I can change this as it is a test environment. Please do let me know what exactly to be changed. I have not installed a SSL certificate, is that the problem here?