Forum Discussion

iternity's avatar
iternity
Level 4
15 years ago

Manual FSA Agent install fails

Hello, I get an "Access is denied" error when I try to remotely install the agent on a file server. The Deployment check says the file permissions are ok, e.g. that the vault service account h...
Agents
Enterprise Vault
Error messages
Information Governance
  • Nick_White's avatar
    Nick_White
    15 years ago
    I'm 99% sure that's going to be the problem, so if newsid isn't available then you will need to find some other way of changing the SID. Sorry I can't help any further but that should definitely fix your problem
juggernaut1's avatar
juggernaut1
Level 5
15 years ago
I see that you ran the vcredist_x86 but was wondering if you ran the other as well

From the install guide:
On a 64-bit Windows system, run vcredist_x86.exe and then
vcredist_x64.exe

I had a problem similar and this is what  I did, I had overlooked those two files...