Migration Tool Can't Connect to Directory
I ran through a test migration/upgrade from 9.0.4 to 10.0.2 in my lab today. Everything seemed to work OK, and all checks and steps passed. However, now that I'm on my new 10 server, I can't open the admin console, and am getting this event repeatedly logged:
Event ID 8623
Cannot connect to the Enterprise Vault Directory service.
Check the Enterprise Vault event log on OLDSERVERNAME.domain.com to find the cause of the problem.
I am using an alias, so nothing should be pointing to this name. My alias DNS entry has been updated, and is pointing to the new server. Up until about 2 weeks ago, my lab was not using an alias, so I ran through this KB to change it: TECH179428.
Any ideas before I open a support case?
Thanks!
So after the import of the migration package you should have followed the Upgrading EV steps and started the EV Admin and EV Directory service. Then the EV Directory DB would have been updated.
You said earlier you added a hostfile entry for the old server to point to the new, is that still there?
Could you verify it is right, stop all the services, and just start EV Admin and EV Directory?