monitoring web app on x64 w2008

Question

I've installed the webmonitoring on a w2008x64 ev-server, having only admin and directory service.
When locally opening the page (localhost/monitoringwebapp/default.aspx), it shows an error with 'guidelines':
An error has occurred.
&nbsp;

An error has occurred.

&nbsp;
Health monitoring is enabled.
	
	The error details have been updated in log.txt. Please contact the administrator or technical support with this file.
	
	This list may help you in troubleshooting the issue.

Verify that AppPool Identity User is added to IIS_WPG group on the IIS server.
			Verify that AppPool Identity User has Read access to HKLM\KVS\Enterprise Vault registry key.
			You can enable Health Monitoring on this application by following these steps -
				
					Take a backup of current web.config file.
					Change the tag &lt;healthMonitoring heartbeatInterval="0" enabled="false"&gt; to &lt;healthMonitoring heartbeatInterval="0" enabled="true"&gt;.
				
				The Health Monitoring log will be generated in log.txt.

&nbsp;
	There is no logfile. I've verified the above mentioned points, and all is well. Does anyone have an idea, or do I need an EV-server having ALL services running....
	thx.
	Gertjan

gertjana · Accepted Answer

This morning, the page opened as expected.
Probably some counters not updated?

gertjana · Answer

This is in the log-file:
Provider name: BufferedFileWebEventProvider
	Buffering:
	Buffering modality:
	Event code: 100001
	Event message: System.Net.Sockets.SocketException - No connection could be made because the target machine actively refused it 127.0.0.1:8071
	Event time: 9/22/2010 2:33:14 PM
	Event time (UTC): 9/22/2010 1:33:14 PM
	Event ID: 7c1535ddb9ef450cb9c68e1a9a10e925
	Event sequence: 18
	Event occurrence: 1
	Event detail code: 0
Application information:
	&nbsp;&nbsp;&nbsp; Application domain: /LM/W3SVC/1/ROOT/MonitoringWebApp-2-129296357097946727
	&nbsp;&nbsp;&nbsp; Trust level: Full
	&nbsp;&nbsp;&nbsp; Application Virtual Path: /MonitoringWebApp
	&nbsp;&nbsp;&nbsp; Application Path: D:\Program Files (x86)\Enterprise Vault\MonitoringWebApp\
	&nbsp;&nbsp;&nbsp; Machine name: REPLACED
Process information:
	&nbsp;&nbsp;&nbsp; Process ID: 1812
	&nbsp;&nbsp;&nbsp; Process name: w3wp.exe
	&nbsp;&nbsp;&nbsp; Account name: DOMAIN\CORECTACCOUNT
Request information:
	&nbsp;&nbsp;&nbsp; Request URL: http://localhost/monitoringwebapp/ExMonSummary.aspx
	&nbsp;&nbsp;&nbsp; Request path: /monitoringwebapp/ExMonSummary.aspx
	&nbsp;&nbsp;&nbsp; User host address: 127.0.0.1
	&nbsp;&nbsp;&nbsp; User:&nbsp;DOMAIN\VSA
	&nbsp;&nbsp;&nbsp; Is authenticated: True
	&nbsp;&nbsp;&nbsp; Authentication Type: Negotiate
	&nbsp;&nbsp;&nbsp; Thread account name: DOMAIN\VSA
Custom event details:
	&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; * Application Event Information Start *
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Event created at: 22/09/2010 14:33:14
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:8071
Server stack trace:
	&nbsp;&nbsp; at System.Net.Sockets.Socket.Connect(IPAddress[] addresses, Int32 port)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(AddressFamily family)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.RemoteConnection.GetSocket()
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders&amp; responseHeaders, Stream&amp; responseStream)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
Exception rethrown at [0]:
	&nbsp;&nbsp; at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
	&nbsp;&nbsp; at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)
	&nbsp;&nbsp; at Symantec.EnterpriseVault.OperationsManager.MiddleTierDataAccessLayer.IMiddleTierDataManager.GetConfiguration(ConfigurationDataSet&amp; configurationDataSet)
	&nbsp;&nbsp; at Symantec.EnterpriseVault.OperationsManager.Web.UI.Utility.AppData.get_ConfigurationDataSet()
	&nbsp;&nbsp; at Symantec.EnterpriseVault.OperationsManager.Web.UI.SitePage.OnInit(EventArgs e)
	&nbsp;&nbsp; at System.Web.UI.Control.InitRecursive(Control namingContainer)
	&nbsp;&nbsp; at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Source - mscorlib
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; * Stack Trace Start *
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	Server stack trace:
	&nbsp;&nbsp; at System.Net.Sockets.Socket.Connect(IPAddress[] addresses, Int32 port)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(AddressFamily family)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.RemoteConnection.GetSocket()
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders&amp; responseHeaders, Stream&amp; responseStream)
	&nbsp;&nbsp; at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
Exception rethrown at [0]:
	&nbsp;&nbsp; at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
	&nbsp;&nbsp; at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)
	&nbsp;&nbsp; at Symantec.EnterpriseVault.OperationsManager.MiddleTierDataAccessLayer.IMiddleTierDataManager.GetConfiguration(ConfigurationDataSet&amp; configurationDataSet)
	&nbsp;&nbsp; at Symantec.EnterpriseVault.OperationsManager.Web.UI.Utility.AppData.get_ConfigurationDataSet()
	&nbsp;&nbsp; at Symantec.EnterpriseVault.OperationsManager.Web.UI.SitePage.OnInit(EventArgs e)
	&nbsp;&nbsp; at System.Web.UI.Control.InitRecursive(Control namingContainer)
	&nbsp;&nbsp; at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; * Stack Trace End *
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Event raised at: 22/09/2010 14:33:14
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; * Application Event Information End *

the_dark_knight · Answer

Hello,I am also facing the same issue with the Monitoring WebApp.Need to know what am I missing.Environment:Windows Server 2012EV 11.0.1 CHF5VCS 6.1Event:Event code: 100001Event message: System.Net.Sockets.SocketException - No connection could be made because the target machine actively refused it 127.0.0.1:8071Event time: 3/15/2017 11:20:35 AMEvent time (UTC): 3/15/2017 5:50:35 AMEvent ID: 7761fcb572ab465181b16b4e01d0bdebEvent sequence: 8Event occurrence: 1Event detail code: 0Application information:&nbsp;&nbsp;&nbsp; Application domain: /LM/W3SVC/1/ROOT/MonitoringWebApp-1-131340305737117848&nbsp;&nbsp;&nbsp; Trust level: Full&nbsp;&nbsp;&nbsp; Application Virtual Path: /MonitoringWebApp&nbsp;&nbsp;&nbsp; Application Path: E:\Program Files (x86)\Enterprise Vault\MonitoringWebApp\&nbsp;&nbsp;&nbsp; Machine name: YBLPVDAKARCH01Process information:&nbsp;&nbsp;&nbsp; Process ID: 31720&nbsp;&nbsp;&nbsp; Process name: w3wp.exe&nbsp;&nbsp;&nbsp; Account name: NT AUTHORITY\SYSTEMRequest information:&nbsp;&nbsp;&nbsp; Request URL: https://localhost:443/MonitoringWebApp/PerfCountersConfig.aspx&nbsp;&nbsp;&nbsp; Request path: /MonitoringWebApp/PerfCountersConfig.aspx&nbsp;&nbsp;&nbsp; User host address: ::1&nbsp;&nbsp;&nbsp; User: YESBANK\ESG30243&nbsp;&nbsp;&nbsp; Is authenticated: True&nbsp;&nbsp;&nbsp; Authentication Type: Negotiate&nbsp;&nbsp;&nbsp; Thread account name: YESBANK\ESG30243Custom event details:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; * Application Event Information Start *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Event created at: 3/15/2017 11:20:35 AM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:8071

gertjana · Answer

Hello,YOu better open a new discussion for this. This seems to be different than what I was experiencing

pjayaraman · Answer

try the following steps:1. Browse the 'Enterprise Vault\MonitoringWebApp' directory (open IIS--&gt; expand default website--&gt;select&nbsp;MonitoringWebApp and right click to explore and browse the files.Backup&nbsp;web.config file and modify the original file to enable monitoring&nbsp;&nbsp;&lt;healthMonitoring heartbeatInterval="0" enabled="true"&gt;2. check if all EV services are up. Check events if EV services are not starting.3.&nbsp;netstat -ano | findstr 8071server will listen to this port only if the EV services are up and running.Once all the above are done, reset IIS. If IIS has issues, restart the server and make sure IISreset is working ok.Try the monitoring url -&nbsp;http://localhost/monitoringwebapp/default.aspxIf issue still persists, try logs folder in the&nbsp;'Enterprise Vault\MonitoringWebApp' directory.&nbsp;&nbsp;

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monitoring web app on x64 w2008

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