Need to prevent EV from adding new items

Question

2nd go at posting this so appologies if there are 2 posts in a couple of minutes...

We have a requirement to stop adding any items to EV and stop removing them from Exchange mailboxes for the period of a migration. EV11 Exch 2010.

I changed the archive policy to be 999 days and to be sure disabled the archive task.

At first this looked good, but I have notcied the count of items in EV is still going up every day.

I had a look at the policies and found some options for Virtual Vault allowing users to add items through their Outlook client, so I have disabled them and run a sync, but the number is still going up.

The option in the Outlook client too is disabled to allow users to add / delete from EV. Desktop policy is only set to allow Search, Cancel and Help.

What have I missed? There must be some way these items are being added to the Vault.

Any way to find out where they come from.

Any help greatly appreciated.

Thanks - Slack

chrislangevin · Answer

For clarification, if you enabled backup mode and then a user dragged an item to the Virtual Vault, the item would be removed from the mailbox but not added to EV until the next synch, which would be after backup mode was cleared. Until then, the only copy of it would sit locally in the Vault Cache store. Leaving items in this location is not something we recommend, as they become vulnerable to a failure of the user's workstation.You may have disabled the "Store in Vault" option on the Options tab of the Desktop Policy. This controls the ability of users to archive items manually using the Enterprise Vault toolbar on the Outlook Ribbon. However, it does not control whether users can drag items into Virtual Vault to archive them that way. That functionality is controlled by the following setting:Desktop Policy &gt; Advanced tab &gt; List settings from Virtual Vault &gt; Users can archive itemsIf you're looking to lock things down for a migration, you'd probably want to set all the "Users can..." options in that list to "No" for safety.&nbsp;Additionally, I would not recommend disabling the Archiving Task. This will prevent users from restoring archived items to their mailboxes if they want. A couple easy ways to leave the task running but make sure it does not add any items to the Vault are:1) Change the task's schedule to run "Never"2) Set the task to run in report modeChanging the required age in the Mailbox Policy will also work, but it might be tedious work depending on how many provisioning groups and policies you have. I would recommend against this just from an administrative effort perspective.Hope that helps!--Chris

plaudone1 · Answer

Hi,
When items are dragged to VV they should be full items and would remain there.
Within VV&nbsp;under Search Folders the item would remain in the&nbsp;To Archive&nbsp;folder until it is able to upload to EV.&nbsp;
Thanks,
Patrick&nbsp;

slack · Answer

Hi Chris,Good, your post is in line with my thoughts.I was concerned about items getting stranded in Virtual Vault, seems this can happen so setting backup mode at this stage seems like a bad idea.I had disabled the archiving task a long while back, as well as changing the archiving date from 45 days to 999 days and removing the schedule just to be sure! So, I am pretty confident this is not running and causing the problem. Also, we would be seeing a lot more email appear in EV.I had already changed the Desktop policy to not let users "Store in Vault".With regards to the following settings: Desktop Policy &gt; Advanced tab &gt; List settings from Virtual Vault &gt; Users can archive itemsI had set all of these "User Can" to NO the other day and run a sync, but I still have items appearing in EV. (they are still all set to NO).This morning , we have already had a few items show up, which I can see from the usage.asp page.I'm just not sure where these items can be coming from?!&nbsp;Once I have disabled the "Users Can Archive items", should this stop them from being able to drag items out of their mailbox and in to the virtual vault?If it should, then I can get a bunch of the users to test and see if that is still working, maybe some of them have not picked up the change to this policy for some reason?That's the only thing I can think?!Any ideas?Thanks&nbsp;

gertjana · Answer

it might be there is some work left in MSMQ?
Following Chris's recommendation, if you set your archiving task to report mode, than restart them, then verify your MSMQ's on the EV server. As soon as that drops to 0, then nothing more should be archived.
&nbsp;

plaudone1 · Answer

Hi Slack,
Is the Store in vault option enabled on the policy?&nbsp;&nbsp;
Have you set the vault stores into backup mode to stop items being added?&nbsp;
Regards,
Patrick&nbsp;

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