Forum Discussion

fuadsm's avatar
fuadsm
Level 3
17 years ago

Pending Archive for two weeks

Dear all, I have installed Enterprise Vault two weeks ago and enabled some mailboxes for archiving but I see emails inside these mail boxes marked as pending archive and when I open one of these e...
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    17 years ago
    You safety copy strategy is probably after back up. 
     
    Check out the "Backing up vault stores" sectoin in the Administration help.
Tyrone_Burke's avatar
Tyrone_Burke
Level 3
17 years ago
 Within the Mailbox Policy on the EV server for versions 6 and above

To cancel pending items using this method:
1. Open the VAC and browse to the Site,Policies, Exchange, Mailbox section
2. Right click on the Mailbox Policy and select the Advanced Tab
3. Ensure you are viewing the Archiving General settings and change the Pending Shortcut Timeout value to 0.
4. Select 'Ok' to save the policy changes and then run a Synchronization job on the appropriate Mailbox Archiving task(s) to which the policy applied
5. Open the Vault Administration Console (VAC)
6. Right click to select Run Now on the appropriate Archiving Service/Task
7. Select Report mode and the mailbox or mailboxes against which you wish to run the PendingShortcutTimeout functionality.
 
Then re Archive the emails this will the re enter them into EV after the next full backup