Hans_Peeters
15 years agoLevel 4
Permissions problem on archive for deleted active directory account
Hi,
Enterprise Vault Exchange v8 SP3
We cannot change permissions on archives for AD accounts that have been deleted.
On Archive properties > Permissions Tab sheet we see: Account Unknown ...
- 15 years agoChange the Bill To account
When attempting to add users or groups to the 'Permissions' tab of an archive, a pop-up windows appears stating "Please enter an existing Windows NT account name."
Details:
BackgroundIn order for Enterprise Vault to access archives correctly, it needs a mailbox to bill the usage to. When adding permissions to an archive, EV checks the user accounts against Active Directory (AD). If the AD account used for billing is no longer active, EV return the error "Please enter an existing Windows NT account name."Solution1. Open the Vault Administration Console (VAC) and expand Archives-> Exchange Mailbox and select the archive2. Right-click on the Archive and change the 'Bill usage to:' setting to a valid account (i.e. Vault Service Account) and apply the change3. Select the 'Permissions' tab and add the users desired to have access to the archive