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JimRich's avatar
JimRich
Level 4
15 years ago

Ping Symantec Enterprise Vault Employee - RE Hidden Mailbox Archiving

Ok, so we have fully implemented Enterprise Vault for Exchange company wide, we have gone through the painstaking operational meetings to define policies and create both an archival, and a retention p...
Enterprise Vault
Information Governance
  • JimRich's avatar
    JimRich
    14 years ago
    Symantec's solution to this problem is what they told me initially. They created this document and closed my case. They did however say they would correct the documentation to reflect the correct functionality.

    http://seer.entsupport.symantec.com/docs/282737.htm




JimRich's avatar
JimRich
Level 4
14 years ago
Nick, 

I have them both set for the reasons mentioned above. ProcessHiddenMailboxes = 1 and ExcludeDisabledADAccounts = 0

Terminated Users are Both Hidden and Disabled (I understand, you say if registry key ExcludeDisabledADAccounts is not present it works)
Outlook Resource Scheduling Accounts and others like it are disabled not hidden (without ExcludeDisabledADAccounts these boxes will not be archived)