Problem with PST import in Enterprise Vault

Hi Rob

The PST checked out OK and I could open it from Outlook without any issues. When I dug a bit deeper in to the DTrace I noticed a couple of lines further back reporting MAPI errors.

1581 16:12:11.491  [12212] (MigratorServer) <32760> EV:L {CMAPIVersionHelper::IsOutlookInstalledAsDefault:#364} Checking registry for default mail client...
1582 16:12:11.491  [12212] (MigratorServer) <32760> EV:L {CMAPIVersionHelper::IsOutlookInstalledAsDefault:#379} Default mail client registry key set to [Microsoft Outlook].
1583 16:12:11.491  [12212] (MigratorServer) <32760> EV:L {CMAPIVersionHelper::IsOutlookInstalledAsDefault:#392} Default mail client is Outlook.
1584 16:12:11.507  [12212] (MigratorServer) <32760> EV:M CMAPIVersionException - Internal error: Failed to initialize MAPI sub-system|Cause of error: <0x8004010e>
1585 16:12:11.507  [12212] (MigratorServer) <32760> EV:M CMAPIVersionException - Internal error: Failed to initialize MAPI sub-system|Cause of error: <0x8004010e>
 

When I jumped onto another server and ran it from there it seemed to go through OK! Not sure why Outlook on the faulty server opened the PST without error but the import failed. I'm just about to check to see if data was actually migrated as it has shown partially processed in the log.

Cheers

Peter