Can you contact Dataway and ask them to speak to Init7 ?
I tried a random provider in Greece, and got the same results as you,
Tracing route to exftpp.symantec.com [216.10.195.44]
over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms koukos.edu.uoi.gr [195.130.113.100]
2 2 ms <10 ms <10 ms koukos.bbr.uoi.gr [195.130.120.241]
3 <10 ms <10 ms <10 ms grnetRouter.uoi.ioannina-2.access-link.grnet.gr [195.251.24.209]
4 4 ms 4 ms 4 ms patra2-to-ioannina2.backbone.grnet.gr [195.251.27.74]
5 7 ms 6 ms 6 ms athens3-to-patra2.backbone.grnet.gr [195.251.27.141]
6 6 ms 6 ms 6 ms eie2-to-ath3.backbone.grnet.gr [195.251.27.65]
7 7 ms 7 ms 7 ms grnet.rt1.ath2.gr.geant2.net [62.40.124.89]
8 39 ms 39 ms 39 ms as0.rt1.vie.at.geant2.net [62.40.112.165]
9 39 ms 39 ms 39 ms tenGigabitEthernet1-3.ar2.VIE1.gblx.net [64.214.145.145]
10 216 ms 217 ms 218 ms TWTC.tengigabitethernet6-2.ar2.SJC2.gblx.net [64.212.32.234]
11 * 209-234-138-186.static.twtelecom.net [209.234.138.186] reports: Destination net unreachable.
Trace complete.
where as if I go for Init7 directly, then I see :
Tracing .............|
TTL LFT trace to EXFTPP.ges.symantec.com (216.10.195.44):80/tcp
1 [AS13030] r1zlz1.core.init7.net (82.197.165.65) 0.5ms
2 [AS13030] r1zur1.core.init7.net (77.109.128.209) 0.6ms
3 [AS13030] r1fra1.core.init7.net (77.109.128.250) 12.3ms
4 [AS13030] r1ams1.core.init7.net (77.109.128.154) 13.7ms
5 [AS13030] r1lon1.core.init7.net (77.109.128.150) 28.8ms
6 [ASN?] NYCL-PEER-03.twtelecom.net (198.32.118.36) 91.9ms
7 [AS4323] 209-234-138-186.static.twtelecom.net (209.234.138.186) 162.6ms
8 [AS4323] 209-234-138-186.static.twtelecom.net (209.234.138.186) 162.4ms
9 [ASN?] 192.168.15.165 163.1ms
10 [AS16733] 216.10.193.30 163.2ms
11 [ASN?] 192.168.62.1 163.6ms
12 [AS16733] [target] exftpp.symantec.com (216.10.195.44):80 212.8ms