Forum Discussion

Hans_Peeters's avatar
Hans_Peeters
Level 4
15 years ago

Permissions problem on archive for deleted active directory account

Hi, Enterprise Vault Exchange v8 SP3 We cannot change permissions on archives for AD accounts that have been deleted. On Archive properties > Permissions Tab sheet we see: Account Unknown ...
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    15 years ago
    Change the Bill To account


    When attempting to add users or groups to the 'Permissions' tab of an archive, a pop-up windows appears stating "Please enter an existing Windows NT account name."
    Details:
    Background
    In order for Enterprise Vault to access archives correctly, it needs a mailbox to bill the usage to. When adding permissions to an archive, EV checks the user accounts against Active Directory (AD). If the AD account used for billing is no longer active, EV return the error "Please enter an existing Windows NT account name."
     
    Solution
    1. Open the Vault Administration Console (VAC) and expand Archives-> Exchange Mailbox and select the archive
    2. Right-click on the Archive and change the 'Bill usage to:' setting to a valid account (i.e. Vault Service Account) and apply the change
    3. Select the 'Permissions' tab and add the users desired to have access to the archive
TonySterling's avatar
TonySterling
Moderator
15 years ago
Change the Bill To account


When attempting to add users or groups to the 'Permissions' tab of an archive, a pop-up windows appears stating "Please enter an existing Windows NT account name."
Details:
Background
In order for Enterprise Vault to access archives correctly, it needs a mailbox to bill the usage to. When adding permissions to an archive, EV checks the user accounts against Active Directory (AD). If the AD account used for billing is no longer active, EV return the error "Please enter an existing Windows NT account name."
 
Solution
1. Open the Vault Administration Console (VAC) and expand Archives-> Exchange Mailbox and select the archive
2. Right-click on the Archive and change the 'Bill usage to:' setting to a valid account (i.e. Vault Service Account) and apply the change
3. Select the 'Permissions' tab and add the users desired to have access to the archive