SearchFolderManager.exe Error 8004011d
Hi everyone,
we are facing the mentioned error in one environment. Outlook 2013 installed on the server. Mailboxes on 2016 CU9. It does not matter if we execute it manually or with the powershell script. Tested for different mailboxes, all failing with Error 8004011d. Using a elevated command prompt and logged in as the VSA. The VSA does have full access to the mailboxes in question. No additional event in event logging. Archiving is working without any issues.
Dtrace:
{CEVMAPILieModeLock::ReleaseNonExclusiveLock:#101} Released lock.
{HrMAPIOpenMsgStoreKvs:#59} Opened msg store [0x8004011d]
{CMailboxHelper::OpenMailbox:#324} Could not open message store: [0x8004011d]
RPC Client Access Log:
client-software: SearchFolderManager.exe
operation: OwnerLogon
rpc-status: -2147221231 (rop::LogonFailed)
failures: RopHandler: Logon: [ConnectionFailedTransientException] Cannot open mailbox <MailboxDN>. -> [MapiExceptionLogonFailed] Unable to open message store. (hr=0x80040111, ec=-2147221231) [diag::...
Any idea what else to check?
Thanks and kind regards
Marc
Shame on me for not verifying this earlier but the VSA was a member of the Exchange Organization Administrators group. After removing it we can execute searchfoldermanager for all mailboxes without an issue so far.
Interestingly we had much more issues with archiving itself in other environments when the VSA was a member of the group and as archiving was pretty fine in this environment I did not think about that.
StepMonty, maybe something you could verify as well?
Anyway thank you both for the hints.
Regards
Marc