Forum Discussion

pravingoud's avatar
pravingoud
Level 4
7 years ago

SearchFolderManager showing error 8004011d enterprise vault 12.1

 Hi Team, When I trying to execute below command I am facing Error 8004011d PS C:\Temp> SearchFolderManager.exe "/o=Tecteo/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Pravin...
pravingoud's avatar
pravingoud
Level 4

Hi Virgil,

Thanks For the reply,

 

Yes i logged with VSA with "EVADMIN"

 

Regards,

Pravin Goud

Enterprise Vault

Pradeep-Papnai's avatar
Pradeep-Papnai
Level 6
7 years ago

Hi Praveen,

8004011d points to “unable to open store”. May be some permission/mailbox issue. Can you check if VSA has required permission on this mailbox? May be as a test you give full permission on mailbox to VSA then run search manager again.

Regards

Pradeep Papnai

  • pravingoud's avatar
    pravingoud
    Level 4
    7 years ago

    Hi Pradeep,

     

    I already applied full permission to my VSA account (evadmin) on archive properties but still facing same issue.

     

    Regards,

    Pravin Goud

    Enterprise Vault Admin

    • Pradeep-Papnai's avatar
      Pradeep-Papnai
      Level 6
      7 years ago

      Hi Praveen,

      I meant to say “permission on exchange mailbox”. If ‘EVadmin’ have full permission on user mailbox but still fails then next logical steps will be to have d-trace on process “SearchFolderManager” while executing the search folder manager script. If you don’t how to collect dtrace then refer (command line).

      Regards

      Pradeep