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Tim_Pfaff's avatar
Tim_Pfaff
Level 2
19 years ago

Strange Web App behavior

I have a new Enterprise Vault v6.0 SP1 deployment with the following configuration: EV Server: Windows 2000 SP4 EV 6.0 SP1 Outlook 2003 SP2 Exchange Server: Windows 2000 SP4 Exchange 2000 S...
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    19 years ago
    Are you sure the EV Client is sp1 for them?
    You can try to set this setting in the webapp.ini.

    In the Enterprise Vault installation directory on the Server, create a text file using notepad called webapp.ini (if it does not already exist) and type the following lines into the file.

    DefaultFormatType = ansi

    Save the file and restart any open Outlook or Enterprise Vault Search page sessions.
TonySterling's avatar
TonySterling
Moderator
19 years ago
Are you sure the EV Client is sp1 for them?
You can try to set this setting in the webapp.ini.

In the Enterprise Vault installation directory on the Server, create a text file using notepad called webapp.ini (if it does not already exist) and type the following lines into the file.

DefaultFormatType = ansi

Save the file and restart any open Outlook or Enterprise Vault Search page sessions.