jroe
12 years agoLevel 4
VALKYRIE.DLL crashes outlook 2007 tried several fixes
outlook.exe continues to crash. machine was missing search 4.0 which I added and was on office sp2 which I upgraded to sp3.
ran ResetEVClient.exe several times
manually unregistered/reregiste...
- 12 years ago
It was the log file itself. I turned off the errors to "errors only" and it stopped crashing.
Side Issue 1: if they have a sharepoint list mailbox (same issue that causes my.domain.com to load in outlook) right click and close this box)
-this normally appears in the bottom left area of their outlook folder list of mailboxes (right click and close)
Main Issue 2: Change logging from minimum or maximum to “errors only”
Outlook 2007: Ctrl+shift > select the vault icon to bring up the menu > change to errors only > ok
- enable the plugin first in tools > trust center > addons
- select the disabled plugin and enable it. close outlook
- regedit (or go to c:\windows\system32 and right click and run with you’re a# account regedt32.exe)
- change the LoggingLeveL dword registry setting to 0
- hkey_current_user\software\kvs\enterprise vault\client
- relaunch outlook
- make sure the plugin for enterprise vault is enabled
- make sure their personal folders are mapped if needed. Otherwise the vault will find them and trickle them back in to the vault.