Forum Discussion

PATRICK_Kitchen's avatar
14 years ago

valkyrie.dll error

Hi Folks Just upgraded to EV9 on our Enterprise Vault server - all has gone well with one exception, part of this upgrade was to install Outlook 2007 SP" on teh server with the necessary hotfix. ...
  • JesusWept3's avatar
    14 years ago

    Disablement from outlook is usually caused by Outlook not shutting down properly and then picking the likely culprit (usually the last item to unload or be stuck unloading) and then disables that Add-In.

    You can try re-enabling it from the Tools -> Trust Center -> Add-Ins (tab) then press the Go button at the bottom and re-check Enterprise Vault Add-In

    I've seen this happen usually with the Fast Shutdown enabled for Outlook