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Alan_M's avatar
Alan_M
Level 6
19 years ago

Vault Store - reporting

What do you need to do in order to enabling Vault Store reporting for an account other than the EV service account.

I am running as a domain admin account with full mailbox access but when I right click on a vault store and go to usage it generates an error. I thought it might IIS related but I'm not sure.

Thanks
Enterprise Vault
Information Governance

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  • Michael_Bilsbor's avatar
    Michael_Bilsbor
    Level 6
    19 years ago
    1. Check the account you are running it under has access to SQL
    2. using IIS Manager find usage.asp and on the properties of that set it to basic authentication only
  • Rick_Krieger_-_'s avatar
    Rick_Krieger_-_
    Level 3
    19 years ago
    Make sure the short name and fqdn for each of the following are added to the trusted sites in the Local Intranet Zone on each EV Server in the environment:

    EV Server (i.e. ev1 and ev1.yourdomain.com)
    Vault alias (i.e. vault1 and vault1.yourdomain.com)
    Vault site alias (i.e. vaultsite1 and vaultsite1.yourdomain.com)

    so... if you have one EV server in your environment it would be 6 entries per EV server...if you have 2 EV servers... it would be 10 entries per EV server.

    Hope this helps,
    Rick