Forum Discussion
Hi Brian,
Thanks for your reply. The thing is that virus is removed but some user had reported the issue by sending the one of the files this Cryptowall creates one HTML and one PNG file which had the details of how to buy remedies.
This email gets archived by Enterprise Vault, as users are running Outlook in Cached mode with Enterprise Vault installed, this archived message gets cached on the computer as well.
Now once the AV is scanning PC and it finds this cached email it flags it and removes it.
All I need is a way how to locate this message in vault by using information I have, in this case all I have is: EV_OV_514_1d0ce22_70674199_28bd0e2_1a29a8ab0345040200message.txt
Where and to what this sting of file name refers to? As it does not give me anything, no subject, no sender, no date by which I could base my search in vault to get it removed from there.
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