Yes... thanks to the help of those assisting in the contacts above. The information below was in my last email from Norton/Symantec, and I assume they would want you to have it if you have a similar issue.
"In the event that you have a future need for technical support for any new Symantec products and/or concerns, I have listed below all of the support options for North America and Canada for your convenience. Thank you for your understanding in this matter.
Customer service: 800-695-0678
http://www.symantec.com/norton/support/cs/dtree.jsp
Technical support: 800-745-6061
http://www.symantec.com/norton/support/selectproduct_ts.jsp
Premium North American Support 1-866-200-0892
In Canada Call: 1-866-200-0794
http://www.symantec.com/norton/support/premium_support.jsp
Feedback:
https://secure1.symantec.com/discuss/support/feedback2.nsf/product+feedback
You can contact me directly at 1-541-335-5340, Monday through Friday, between 8:00 am and 5:00 pm Pacific time. You can also email me at this address: Maegan_Tremarche@Symantec.com