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rickyrak's avatar
rickyrak
Level 4
13 years ago

Enterprise Vault Retiring

Hi All -

 

I have a very simple issue and wondering if and how other people have managed it.   Basically I have a group of users leaving one branch of our office and migrating to another.   The current users are on Enterprise Vault, but in their new roles they will move to a network that we dont have Enterprise Vault workign with.   The users would like to retain all their mail.

I can easily export the mail to PST, or do a force restore, I am just wondering about the shortcuts.   The users have grown accustomed to simply filing the mail into their inbox folders and letting EV do the archving.   WHat is the best practice way to get them their mail back with the least amount of headaches?

Has anyone run into similar problem?  How did you solve it?

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  • JesusWept3's avatar
    JesusWept3
    13 years ago

    Best thing to do is to do a restore to the mailbox (if you have the quota to support it) and that will replace the shortcuts with the original email.

    Other than that, you could export to a PST file and then just delete the shortcuts from the mailbox

  • JesusWept3's avatar
    JesusWept3
    Level 6
    13 years ago

    Best thing to do is to do a restore to the mailbox (if you have the quota to support it) and that will replace the shortcuts with the original email.

    Other than that, you could export to a PST file and then just delete the shortcuts from the mailbox

  • CFreeX's avatar
    CFreeX
    Level 4
    13 years ago

     

    Yup, I agree. To delete the shortcut from Outlook, you can use the Outlook search. Just look for Message Class "IPM.Note.EnterpriseVault". Below is decription of Export options.
     
    Export archives to PST files
     Use this option when:
     
    You want to give a user a personal copy of archived items, perhaps to use when out of the office.
    You are sending individual mailbox archives somewhere for safekeeping.
    You are moving a mailbox, and you want to move the user's archived items without first restoring them to the mailbox.
     
    Export archives to their original mailboxes
     Use this option when:
     
    You are transferring mailboxes and want to send the users' archived items too.
    You have been running a pilot installation of Enterprise Vault and now want to copy everything that has been archived back to the original mailboxes.
     
    Export a single archive to a chosen mailbox
     Use this option when, for example:
     
    A person takes over an existing role within the company. You could export everything archived from the old mailbox with the 'Business' retention category to the new mailbox.
    There is a legal investigation: you could copy everything that has been archived from a particular mailbox to a new mailbox, ready for investigation.
     
  • rickyrak's avatar
    rickyrak
    Level 4
    13 years ago

    CareFree -

     

    Thank you for the feedback.   The problem I will run into (and doing a test I already have) is that the amount of mail archived by EV exceeds the users allowed Quota.  Whats the best way around this?   I see that there is a possibility to restore by date range which could be tricky.    The current user has an inbox with many folders within the inbox.  The mail is archived from those folders.  I basically want to restore everything back to original and then let the user move those mails to PST file.  This was the reason for originally exporting to PST.